Refund Policy

Refund Policy

At DrMediCart, ensuring your satisfaction is our utmost priority, and we uphold a transparent and equitable refund policy to reflect this commitment. Please take a moment to review the following terms before finalizing your purchase:

Order Cancellation: We understand that circumstances may change, so you have the flexibility to cancel your order within 1 hour of placement. In such cases, a refund will be promptly issued, with a minor deduction of 5% to cover payment gateway fees.

Product Out of Stock: In the rare event that a product becomes unavailable, rest assured that we will provide a full refund, returning 100% of the purchase amount without any inconvenience to you.

Damaged Product or Incorrect Item Received: Your satisfaction is paramount, and we deeply regret any instance of receiving a damaged product or an incorrect item. Please kindly provide us with video proof within 1 day of delivery, allowing us to promptly assess the situation. Upon verification, we will initiate a refund amounting to 90% of the purchase price. Please note, however, that due to the fragile nature of glass products, refunds are not applicable in such cases.

Expired Product: In the unlikely event of receiving an expired product in error, we apologize for any inconvenience caused. Your satisfaction is of utmost importance to us, so please notify us with video proof within 1 day of delivery. Following verification, we will issue a refund amounting to 90% of the purchase price.

Product Representation: While we strive to provide accurate descriptions and images of our products, slight variations may occasionally occur. Therefore, we do not guarantee exact matches with the received product. Please note that refunds for changes in product packaging, description, color variations, or illustrations are not permissible.

Please Note:

- Refunds will be processed back to the original payment method used during purchase.
- Depending on your financial institution, the refund amount may take 5-20 business days to reflect in your account.
- All refunds are subject to review and approval based on the terms outlined above.

At DrMediCart, we deeply value your trust and are fully committed to providing you with authentic Indian products and unparalleled customer service. Should you have any inquiries or concerns regarding our refund policy, please do not hesitate to reach out to us at info@DrMediCart.com.

DrMediCart - Your Trusted Companion for Authentic Indian Products in the USA, dedicated to transparency and your utmost satisfaction.