Terms of Service – DrMediCart

Effective Date: 03-Sep-2025

Welcome to DrMediCart.com (the “Site”), operated by DrMediCart (“we”, “us”, “our”). These Terms of Service (“Terms”) constitute a legally binding agreement between you and DrMediCart. By accessing or using the Site, creating an account, or purchasing products, you agree to these Terms. If you do not agree, you must not use the Site.

We may update these Terms from time to time. Changes take effect upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.

1. Eligibility & Use of Services

• You must be of legal age and have legal capacity under your local law.
• You agree to use the Site only for lawful purposes.
• You will comply with all applicable local, national, and international laws, including import, customs, and sanctions regulations.
• We may suspend or terminate access immediately for suspected fraud, abuse, or unlawful activity.

2. Accounts & Security

• You must provide accurate, current, and complete information.
• You are responsible for maintaining the confidentiality of your login credentials.
• All activity under your account is your responsibility.
• Notify us immediately of unauthorized access or security breaches.
• We are not liable for losses resulting from your failure to secure your account.

3. Orders, Pricing & Acceptance

• All orders constitute an offer to purchase and are subject to acceptance.
• We may accept, reject, cancel, or limit orders at our discretion.
• Restrictions may apply per person, household, account, payment method, or address.
• Prices, promotions, availability, and descriptions may change without notice.
• We may correct errors or inaccuracies at any time, including after an order is placed.
• Orders may be cancelled for reasons including suspected fraud, pricing errors, stock issues, or regulatory restrictions.

Title and risk of loss pass to you upon handover of goods to the carrier, as detailed in our Shipping & Delivery Policy.

4. Products, Content & Medical Disclaimer

• Product images and descriptions are for reference only.
• Packaging, labeling, ingredients, and appearance may vary by batch or manufacturer.
• Minor variations do not constitute defects.

Medical Disclaimer:

All content on the Site is for informational purposes only and does not constitute medical advice. Products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before using any herbal, nutritional, or wellness products, especially if pregnant, nursing, on medication, or with existing conditions.

You are responsible for reviewing ingredient lists and ensuring products are suitable and lawful for use in your jurisdiction.

5. Shipping, Customs & Delivery

Shipments originate from Tamil Nadu, India. Delivery options, timelines, and charges are governed by our Shipping & Delivery Policy, incorporated by reference.

• International orders typically ship DAP (Delivered At Place).
• You are responsible for customs duties, taxes, brokerage, and import fees.
• Refusal to pay duties may result in return or abandonment.
• Carrier delivery scans constitute proof of delivery.
• Signature may be required for certain delivery methods.

6. Cancellations, Returns & Refunds

All cancellations, returns, damage claims, and refunds are governed exclusively by our Returns & Refunds Policy, incorporated into these Terms.

• Certain products may be non-returnable due to hygiene, safety, or regulatory reasons.
• Claims require timely notice and supporting evidence.
• Failure to comply with policy requirements may result in denial of claims.

7. Prohibited Conduct

You agree not to:

• Use the Site for unlawful, fraudulent, or misleading purposes;
• Interfere with or disrupt Site security or functionality;
• Attempt to access restricted systems or data;
• Scrape, copy, harvest, or reverse-engineer the Site;
• Use bots, crawlers, or automated tools without written permission;
• Upload malware or infringing content;
• Resell products in violation of laws or restrictions.

8. Intellectual Property

All Site content, designs, text, graphics, software, and trademarks are owned by or licensed to DrMediCart.

• You are granted a limited, revocable, non-transferable license for personal, non-commercial use.
• You may not copy, modify, distribute, or exploit content without written consent.
• Third-party trademarks remain the property of their owners.

9. User Submissions & Reviews

By submitting reviews, feedback, images, or content, you grant DrMediCart a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, publish, and display such content.

You warrant that submissions are lawful, accurate, and do not infringe third-party rights. We may remove content at our discretion.

10. Third-Party Links & Services

The Site may contain links to third-party websites or services. We do not control or endorse them and are not responsible for their content, security, or practices. Access is at your own risk.

11. Privacy & Data Protection

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and protect personal data. By using the Site, you consent to such processing.

12. Export, Sanctions & Compliance

• You represent that you are not subject to sanctions or embargoes.
• You agree to comply with all export, re-export, and import laws.

13. Warranties & Disclaimers

EXCEPT AS REQUIRED BY LAW, THE SITE, PRODUCTS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee uninterrupted or error-free operation.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• DrMediCart shall not be liable for indirect, incidental, consequential, or punitive damages.
• Total liability shall not exceed the amount paid for the product or service at issue.

Some jurisdictions do not allow certain limitations; in such cases, liability is limited to the maximum extent permitted.

15. Indemnification

You agree to indemnify and hold harmless DrMediCart and its affiliates, officers, employees, and agents from claims arising from:

• Your use of the Site or products;
• Your breach of these Terms or related policies;
• Your violation of laws or third-party rights;
• Content you submit.

16. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, carrier failures, power outages, or government actions.

17. Termination & Suspension

We may suspend or terminate access without notice for violations, suspected fraud, unlawful conduct, or risk to our business or users. Provisions that should survive termination shall do so.

18. Governing Law & Jurisdiction

These Terms are governed by the laws of Tamil Nadu, India. Exclusive jurisdiction lies with the courts of Coimbatore, Tamil Nadu.

19. Notices & Electronic Communications

You consent to receive communications electronically. Legal notices to us must be sent to support@drmedicart.com with “Legal Notice” in the subject line.

20. Severability; Entire Agreement

If any provision is held unenforceable, it shall be modified to the minimum extent required. These Terms, together with our Privacy Policy, Shipping & Delivery Policy, and Returns & Refunds Policy, constitute the entire agreement between you and DrMediCart.

Contact

DrMediCart
Email: support@drmedicart.com
Website: https://drmedicart.com

By using the Site and Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.